Privacy Policy

At EV Hub, we respect your privacy. This Privacy Policy explains what personal information we collect (and, importantly, what we generally do not collect) when you visit our website, and how we use, share, protect, and retain that information. It is written to describe how the site actually operates — we would rather understate our data collection than claim processes we do not run.

Overview

EV Hub is an information and research platform about importing Chinese electric vehicles. We do not require you to create an account, we do not sell vehicles or process payments, and we do not run advertising, analytics, or cross-site tracking. As a result, we collect only a minimal amount of personal information — primarily what you choose to send us directly by email, and limited, anonymized technical data needed to operate the website securely.

Data Controller

The data controller for this website is Jinzhou Chengguang Power Source Co., Ltd., operating as Chengguang Energy. Privacy inquiries should be sent to [email protected]. We do not have a separately appointed Data Protection Officer; privacy matters are handled directly through this address.

Information We Collect

Information You Provide Directly

Our primary contact channel is email. If you contact us by email, we receive the information you choose to include, such as:

• Your name (if you provide it)
• Your email address
• The content of your message, including any vehicle model or destination country you mention

We do not ask for, and the site does not request, phone numbers, WhatsApp or WeChat handles, or other identifiers. If you include such details in an email you send us, we will use them only to respond to you and will not add them to any marketing list.

We use this information solely to respond to your inquiry and, if relevant, to provide the landed-cost guidance you requested. We do not use it for unsolicited marketing, and we do not build a profile of you from it.

Information Collected Automatically

When you access the website, our systems may automatically record technical information for security, reliability and basic site operations, including:

• IP address (often stored in aggregated or partially anonymized form)
• Browser type and version
• Device type and operating system
• Pages visited, referring page, and approximate time spent
• General geographic region derived from the IP address

This information is used to maintain and improve the website, monitor performance, and detect misuse. It is generally not linked to you as an identified individual.

CDN and security logs

The site is served through a content-delivery network and hosting infrastructure that may process technical information (including IP addresses and request metadata) at the network edge to screen for abusive or automated traffic and to keep the site available. This processing is strictly necessary for security and delivery, is not used for advertising or profiling, and is not linked to an identified individual by us. Where a third party (such as our CDN provider) processes this data, it does so on our behalf under confidentiality obligations.

What we do not do: we do not run advertising networks, and we do not use cross-site tracking, fingerprinting, or third-party marketing pixels. We do not collect precise geolocation, and we do not build a profile of your browsing across other websites. We have no reason to build a profile of you, and we do not.

Cookies and Similar Technologies

We use only essential cookies and similar technologies that are strictly necessary for the website to function (for example, basic preferences such as your theme choice, stored locally in your browser). We do not use advertising cookies, analytics cookies, or cross-site tracking. Because no non-essential cookies or trackers are set, the site does not display a cookie consent banner — there is nothing for you to consent to. For full details, see our Cookie Policy.

How We Use Your Information

We use the information we collect only to:

• Respond to your inquiries and provide requested information
• Operate, maintain, and improve the website and our content
• Understand how the website is used in aggregate
• Detect, prevent, and address technical issues or misuse
• Comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling that has legal or similarly significant effects on you.

Legal Bases for Processing (EEA / UK / Switzerland)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information on the following legal bases under applicable data protection law:

• Legitimate interests: operating and improving the website and responding to your inquiries
• Consent: where we rely on your consent, such as for any non-essential use
• Compliance with legal obligations: where we are required to process data to meet a legal duty

How We Share Information

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing. We may disclose your information only in the following limited circumstances:

• Service providers: trusted vendors who help us operate the website (for example, hosting and CDN providers), bound by confidentiality obligations and processing only on our instructions
• Legal requirements: where disclosure is required by law, regulation, or valid legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case you will be notified

International Data Transfers

The website and our service providers may operate from countries outside your own, including China and the United States. Where we transfer personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When the information is no longer needed, we securely delete or anonymize it.

As a practical guide:

• Inquiry correspondence is retained while it is needed to respond to you and, where the exchange is commercial in nature, for a limited business record-keeping period (ordinarily not more than three years), after which it is deleted or archived solely as required by law. It is never used for marketing.
• Technical server and CDN logs are retained for a limited period (ordinarily measured in days to a few months) for security and reliability purposes, after which they are deleted or aggregated.
• Anything else you send us is kept only as long as your inquiry requires.

Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Should a security incident involving personal information occur, we will assess it promptly and, where required by applicable law, notify affected individuals and relevant authorities within the required timeframes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information ("right to be forgotten")
• Portability — request transfer of your data to another service in a structured format
• Restriction — request restriction of processing of your information
• Object — object to processing based on legitimate interests
• Withdraw consent — withdraw consent at any time where processing is based on consent
• Non-discrimination — exercise your rights without being subject to discrimination

How to exercise your rights

To exercise any of these rights, contact us using the details at the bottom of this page. To protect your information, we may ask you to verify your identity before acting on certain requests. We do not charge a fee to exercise your rights, unless a request is manifestly unfounded or excessive, in which case we may charge a reasonable fee or decline to act. We respond within the timeframes required by applicable law.

Residents of the EEA, UK, and Switzerland also have the right to lodge a complaint with their local data protection supervisory authority.

Children's Privacy

The website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Users in the People's Republic of China

The operator of this website is established in China. Where the data protection laws of the People's Republic of China apply to our processing of your personal information, we handle that information in accordance with those laws, including the principles of lawfulness, legitimacy, necessity, and good faith, and we respond to lawful requests to access, correct, or delete personal information submitted through the contact details below.

Do Not Track

Because we do not track you across websites, we do not respond differently to "Do Not Track" browser signals — there is no tracking for the signal to disable. Your browser's Do Not Track setting and its privacy preferences remain the primary controls you hold over third-party tracking on other sites.

Third-Party Links

The website may contain links to third-party websites (for example, vehicle manufacturers or external references). We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: [email protected]
• Address: Jinzhou, Hebei, China